Firefly Luxury Suites Zermatt, Zermatt

My stay at this hotel was incredible! The rooms were spotless, comfortable, and felt like a luxurious one-bedroom apartment. The service was exceptional, balancing top amenities with privacy whenever I needed it. The location was perfect for exploring Zermatt, close to the main attractions but still peaceful. The dining experience was magnificent, offering a variety of Italian dishes. The facilities were top-notch, making my stay even more enjoyable.

The hotel offers a pleasant stay with comfortable rooms and warm staff, although some room amenities could be improved. Its prime location near the gondola and exquisite whirlpool is a definite plus, making it ideal for a ski vacation.

I had an incredible stay at this hotel. The rooms were spacious, clean, and modern with an unobstructed view of the Matterhorn, as I was kindly upgraded to a Superior Junior Suite, which was huge. The service was top-notch, with friendly and helpful staff who went above and beyond in assisting me with various activities. The location was perfect, offering a breathtaking view of the Matterhorn and easy access to the main area. The dining experience was delightful, as breakfast was delivered to my room every morning, beautifully set up, a definite highlight. The facilities were outstanding, providing everything I needed for a comfortable and enjoyable stay.

I had a fantastic stay at this hotel. The rooms were amazing, equipped with everything we needed, and our son loved the proximity to the gym, sauna, and pool. The service was top-notch, with attentive and friendly staff who went above and beyond to make our stay memorable. The location couldn't have been better, being close to the main attractions and with great facilities. The dining experience was exceptional, like having Christmas delivered to our room every morning, and the facilities were outstanding. However, the price was a bit on the higher side, but the value for money was definitely there.