The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Views!
“The room had amazing views that changed beautifully from morning to dusk, making it an lovely stay.” view full review
Perfect Relaxation!
“The spa and gym facilities were really good, especially the swimming pool with its magnificent mountain view, providing a perfect relaxation spot.” view full review
Delicious Breakfast!
“Room service breakfast was amazing, offering a great selection that ensured a good start to our mornings.” view full review
Convenient Kitchenette!
“Having a kitchenette in the room allowed us the flexibility to prepare our own meals, which made our stay more enjoyable and economical.” view full review
Feedback from previous guests about their experience.
94%
liked the hotel and would stay again
Great location
Warm staff
Limited sockets
Privacy issue
9.4/10
Perfect
Rooms
9.3
Location
10.0
Service
9.5
Dining
9.0
Guest reviews
9.4/10
based on 6 reviews
9.8
9.8/10 based on 227 reviews
Ann
United Kingdom,
March
2024
9.4/10
My stay at this hotel was incredible! The rooms were spotless, comfortable, and felt like a luxurious one-bedroom apartment. The service was exceptional, balancing top amenities with privacy whenever I needed it. The location was perfect for exploring Zermatt, close to the main attractions but still peaceful. The dining experience was magnificent, offering a variety of Italian dishes. The facilities were top-notch, making my stay even more enjoyable.
Rooms
10.0
The room was wonderful, with a large, amazingly comfortable bed, modern bathroom, and well-equipped kitchen. It was chic, clean, and very welcoming.
Service
9.0
The staff was warm, welcoming, and incredibly helpful. They assisted with dinner reservations and ensured our suite was beautifully serviced daily.
Location
10.0
The hotel's location was just perfect, within walking distance of the main area and convenient to the gondola for easy mountain access.
Dining
9.0
The dining experience was a luxury, offering a magnificent selection of dishes right to your room. It truly added to the overall stay.
Facilities
9.0
The facilities were excellent, including room service, laundry, ski pass vendor, and more, ensuring a comfortable and relaxing stay.
Tom
United States,
October
2023
8.8/10
The hotel offers a pleasant stay with comfortable rooms and warm staff, although some room amenities could be improved. Its prime location near the gondola and exquisite whirlpool is a definite plus, making it ideal for a ski vacation.
Rooms
8.0
The rooms are spacious and comfortable with lovely views, but could benefit from adding more sockets for convenience.
Service
9.0
The staff goes above and beyond to provide a welcoming and family-like atmosphere, ensuring a delightful customer experience.
Location
10.0
The location is perfect, just a short walk to the lift and close to the main Matterhorn Express gondola, making it convenient for both skiing and relaxation.
Dining
9.0
The breakfast is tastefully prepared and brought to the room daily, catering to all your needs and desires, ensuring a delightful start to your day.
Facilities
8.0
The hotel offers a range of facilities including room service, laundry, and a wonderful whirlpool outside, enhancing the overall experience.
Great location
Limited sockets
Lawrence
United States,
September
2023
9.8/10
I had an incredible stay at this hotel. The rooms were spacious, clean, and modern with an unobstructed view of the Matterhorn, as I was kindly upgraded to a Superior Junior Suite, which was huge. The service was top-notch, with friendly and helpful staff who went above and beyond in assisting me with various activities. The location was perfect, offering a breathtaking view of the Matterhorn and easy access to the main area. The dining experience was delightful, as breakfast was delivered to my room every morning, beautifully set up, a definite highlight. The facilities were outstanding, providing everything I needed for a comfortable and enjoyable stay.
Rooms
10.0
The rooms were spacious, clean, and modern, with an unobstructed view of the Matterhorn.
Service
10.0
The staff was among the best I've come across - friendly, professional, intuitive, and attentive to every need.
Location
10.0
The location was great, offering views of the Matterhorn and just a short walk from the main area.
Dining
9.0
I loved having breakfast delivered to my room every morning, beautifully set up and presented.
Facilities
10.0
The facilities were outstanding, providing a pool, steam rooms, saunas, and a large outdoor jacuzzi.
Gary
United States,
June
2023
9.6/10
I had a fantastic stay at this hotel. The rooms were amazing, equipped with everything we needed, and our son loved the proximity to the gym, sauna, and pool. The service was top-notch, with attentive and friendly staff who went above and beyond to make our stay memorable. The location couldn't have been better, being close to the main attractions and with great facilities. The dining experience was exceptional, like having Christmas delivered to our room every morning, and the facilities were outstanding. However, the price was a bit on the higher side, but the value for money was definitely there.
Rooms
9.0
I was thrilled with the spacious and well-equipped room, complete with a fireplace and all the entertainment options one could ask for.
Service
10.0
The service here was exceptional, from the warm and friendly front desk staff to the bartender who made our evenings perfect.
Location
10.0
The location was simply perfect, close to the main attractions and with excellent amenities like a pool, saunas, and jacuzzi.
Dining
9.0
Dining was a delightful experience with delicious meals delivered to our room every day, beautifully presented and satisfying.
Facilities
10.0
The hotel facilities exceeded my expectations, providing everything needed for a luxurious and comfortable stay.
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